Refund Policy
All physical products including but not limited to DVDs, books and apparel can be returned for a full refund within 7 days of purchase. The full payment will be refunded to the purchaser upon the return of the merchandise to Bodyperformance. All memberships with recurring monthly payments including but not limited to the yearly coaching program and the competition program can be cancelled with 30 days notice before date of next payment. All one time training programs and one time meal plans are fully refundable for 72 hour after purchase. Once the information has been sent out electronically the sale is final.
Privacy Policy
Bodyperformance values the privacy and security of the information that you share with us through Bodyperformance.net. It is important that you understand how we collect, use, and maintain your information. This Privacy Statement explains our online information practices, the choices you may make about how we collect and use your information at this Web Site, and the ways you may contact us. We may change this Privacy Statement from time to time. Changes to this Privacy Statement are effective upon posting. Please check back periodically for updates. Definitions “Personal Information” includes, your name, address information, personal e-mail address and URL, telephone number, account username and password, as well as other, similar information. “Prospect Information” includes the same information as Personal Information except that Prospect Information is information that is submitted by an individual who is not the subject of the data submitted. “Non-Identifying Personal Information” includes information about you, including, without limitation, your Internet service provider, browser type, domain name, the Web Site that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points. Collection of Personal Information or Prospect Information Bodyperformance may collect Personal Information from you, but only if you provide it to us voluntarily. We also collect Personal Information that you provide to us so that we can fulfill your order. In addition, in certain situations, such as when a purchaser buys a product as a gift and supplies the recipients’ name and address, we collect Prospect Information. Collection and Use of Non-Identifying Personal Information During your use of our Web Site, we will collect certain Non-Identifying Personal Information to enhance the functionality of the Web Site and to make your access more convenient and efficient. We retain Non-Identifying Personal Information and use it to establish Web Site activity trends, monitor Web Site performance, improve Web Site design and functionality, fulfill orders, inform current and potential customers and suppliers about our services, and for other business purposes. Our collection of Non-Identifying Personal Information may involve the use of cookies. Among other uses, cookies allow us to deliver content specific to your interests, to save you from re-entering your registration data at each connection, and to provide features such as online customer payment and shopping carts. The Help portion of the toolbar on most browsers will tell you how to configure your web browser to accept cookies, to prevent your browser from accepting new cookies, to have the browser notify you when you receive a new cookie, or to disable cookies altogether. No personal or unencrypted information will be encoded in cookies that are stored on your computer.